Lindisfarne Festival look after your details very carefully. We strictly follow the rules and requirements of the UK Data Protection Act 1998. This policy details how we collect and use information that you provide us with when you use our services.
Information we collect
This is the information we typically collect to help us provide you with our services, and to keep improving them. Name, address, email and telephone numbers. Information on how you use our website to help us provide you with an ever developing service, this includes details of your domain name and internet protocol address, the operating system, geographical location, cookie details, how long you viewed pages for, the route through which you navigated the website, and website you visited prior to ours.
From time to time we may ask for other details, through the use of questionnaires, just so we know how we are doing.
All payments made are processed by our ticketing partner, Ticketscript. Ticketscript does not store any of your credit card details.
Using your information
Collecting information helps us to get a better idea and understanding of your needs. We use the data to help intelligently offer you products, services and offers that we think will suit you. We are constantly looking to improve your experience. The main uses of your data are:
- To personalise and tailor our service to meet your needs
- To carry out market research
- To improve the website, its function and our service
- To send you an occasional newsletter, detailing special offers and rewards that we think will interest you
Disclosing your information
Sometimes we may provide information about you – To employees of Ticket Line to deal with accounts, products, services, and questions.
We will not pass on your personal information to third parties except in accordance with this policy and our Terms and Conditions or where we are required by law to disclose that information.
Marketing our products and services
We will automatically contact you with regard to your services, for example, with updates to your services, service disruption messages or special offers If you’re already receiving information about special offers and rewards from us then don’t worry, you don’t need to do anything. We’ll assume that you’re happy to continue receiving information unless we hear from you. If you’d like to unsubscribe from our mailing list, please click the ‘Unsubscribe’ button at the bottom of the email.