Frequently Asked Questions | Lindisfarne Festival
3rd-6th September 2020

Frequently Asked Questions

LINDISFARNE FESTIVAL 2020
Thursday 3rd – Sunday 6th September.

  • When and how will I receive my tickets?

    ALL TICKETS WILL BE SENT AS E-TICKETS VIA EMAIL.

    **Please ensure you enter your email address correctly when booking!**

    Tickets purchased outright via Eventbrite are dispatched via email shortly after purchasing. Tickets purchased with a monthly instalment plan will be issued in August 2020. The email with your barcoded tickets attached will come from Eventbrite and the subject line should read: ‘Your Tickets for Lindisfarne Festival 2020’

    For all ticket enquiries or if your tickets have not been received 2 weeks prior to the festival please email tickets@lindisfarnefestival.com

  • Can I get a discount on tickets?

    Lindisfarne Festival operates a tiered ticketing system. This means that our ticket prices start cheaper and increase as we near closer to the actual event, so the earlier you book, the bigger the discount you will get. Other than the price you pay, there is absolutely no difference to the ticket you receive, no matter what tier you purchase your ticket at. We have a set allocation of tickets for each pricing tier. Once the set allocation of tickets has sold out we progress onto the next tier and the price increases.

  • Do you provide more discount for NHS staff?

    We do promise to keep prices low for NHS staff. We will be offering NHS staff tier one prices throughout the whole of 2020. Watch this space for further information. Terms apply.

  • HELP! PayPal has suspended my instalment plan payments! What do I do?

    Payment plans will usually automatically be suspended by Paypal if a payment is missed for some reason. Often it happens if the payment couldn’t be debited because there wasn’t enough money in the account at the time or if the bank card linked to the Paypal account has expired or been cancelled. If your payments have been suspended and we are unable to restart them automatically, you can arrange to pay off your ticket balance by contacting: tickets@lindisfarnefestival.com

  • Are day tickets available?

    Single day tickets are available for the Saturday only. Optional camping is included free of charge.

  • What is your refund policy?

    Unfortunately, tickets are non-refundable. In exceptional circumstances (eg: serious illness evidenced by a doctors note) tickets may be deferred for use the following year. Please contact us if you wish to defer or transfer your tickets to another person. PLEASE NOTE, TICKETS ARE NOT BE SOLD ON FOR PROFIT IN ANY CIRCUMSTANCES.

  • Will there be shower facilities?

    YES! Kiss goodbye to the babywipe showers – Due to increasingly popular demaind Lindisfarne Festival 2020 will have luxury shower facilities with fresh running water. Don’t forget your towel! Showers will be subject to a small usage fee (payable onsite) to cover the facilities and staffing costs.

  • Is there a 'quiet' camping zone?

    There will be a designated ‘quieter’ camping area near the back of the camping field (past the glamping area). Space will be allocated on a first come first served basis, so if you wish to set up camp here we highly recommend you arrive on the Thursday or early on the Friday. We do have measures in place to keep the noise to a minimum after hours but we are a festival (with a late entertainment license) and therefore some level of noise will be expected (so bring some decent earplugs!)

  • Do I have to pay for parking?

    Parking does come at a cost and passes can be pre-booked online at a discounted rate. If you need to pay on arrival, parking will be charged at a flat rate – no matter what day you arrive. We encourage you to use public transport and take advantage of our FREE bus service from Berwick Train Station or car share with other festival-goers to reduce the impact of the festival. More info on getting to the festival can be found here.

  • How far is the car park from the campsite?

    The campsite is only a short walk from the car park (approximately 400 metres / 5 minutes)

  • Is the festival on Holy Island?

    No. The festival is at Beal Farm, which is on the mainland opposite Holy island (aka Lindisfarne) approximately 50 miles North of Newcastle, 8 miles South of Berwick, and 65 miles South of Edinburgh. Our site has spectacular views overlooking the island and the coast. We are located on the right just before the entrance of the Lindisfarne Causeway.

  • Will there be a main stage?

    Yes, our mainstage is located in the Shorefields venue and this will be where our headline acts play on the Friday and Saturday night. There will be 8 separate music marquees/venues – each with a fantastic line-up and headline act. Each marquee has a strict capacity so we recommend that if there is a specific act you want to see, like with any festival, it’s best to get into the venue nice and early. Although, with our very diverse audience and so much fantastic stuff going on, it’s quite unlikely that you won’t be able to get in to see your favourite acts.

  • Will it be windy?

    The festival is on the coast and it can be quite exposed to the elements. Be prepared! We recommend bringing warm layers of clothing and extra tent pegs just in case.

  • What happens if there is a thunder storm?

    During the festival we will be constantly be monitoring the festival site and the surrounding weather conditions and have procedures in place for evacuation.

    If we detect the potential of lightning strikes in the locality, we will suspend the activities within the festival site immediately. Announcements will be made in each marquee asking people to evacuate in an orderly manner. Security staff, festival staff and volunteers will aid you during the evacuation.

    For more information on how to stay safe at the festival during an electrical storm, please refer to our Safety & Security info page

  • Will I need to bring I.D?

    Lindisfarne Festival is an over 18’s only event and we operate a challenge 25 policy at both the box office and our bars. If you don’t have valid I.D. you may be refused entry or service. The lead ticket booker in your group (the named ticket holder) WILL need to show I.D. at the box office in order to exchange tickets for wristbands. Entry will not be permitted if the named ticket holder is not present.

  • Why are children not allowed at the festival?

    It was not our intention to exclude children from Lindisfarne Festival. In our launch year, we had many things to consider like budgets, logistics and the law and it was just not possible for us to provide adequate measures and entertainment for children. We are still seriously considering making this a family friendly festival in the future – but right now the feedback we have had tells us the majority want us to keep this as an over 18’s only event. We hope parents can understand our decision and better yet embrace the opportunity to have a night or two off from parental duties and fully immerse themselves in the great party atmosphere of our festival.

  • Can I bring my own alcohol?

    Whilst you may bring a reasonable amount alcohol into the campsite to consume, there is strictly no alcohol allowed to be brought into the festival arena. We have had issues in the past of people of bringing excess alcohol into the campsite with the intention of selling, so we limit the amount of alcohol people can take into the campsite. Please do not bring more than a reasonable amount for personal consumption as excessive amounts may be confiscated by security.

    Strictly NO GLASS allowed and NO EXCESSIVE SPIRITS (beyond personal consumption).

  • Can I bring a camping chair into the festival arena?

    You are welcome to bring chairs into the arena area but not into the music marquees except for in exceptional circumstances). If you require a chair inside the marquees for disability purposes please speak to one of our stewards.

  • What time does the music start/finish?

    There will be music from 7pm til midnight on Thursday night. On Friday and Saturday there will be music from mid-morning until 4am.

  • What time will the headline acts be on?

    Each marquee will have a headline act and will differ to the times as to when they are on. The lineup schedules will be posted on our website and social media a few weeks prior to the event.

  • What type of footwear/clothing should I wear?

    The festival arena may have some uneven ground surfaces, so please do wear appropriate sturdy footwear (no high heels or soft soles). We have had no real mud issues in previous years to date, but it would be wise to bring your wellies or alternative suitable waterproof boots (just incase). You should also bring a rain coat, sun screen and of course appropriate warm clothing (layer up!). Be prepared for all weather! It is a festival in England after all. But of course, don’t forget your fancy dress costume!

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Tickets & payment plans

Don’t miss out on the BEST PRICED TICKETS to Lindisfarne Festival 2020! Buy your festival ticket outright now and save money with our early booking discount - OR - spread the cost of your ticket with a super-affordable monthly payment plan.

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